tk5665's Privacy Policy

This privacy policy applies to the tk5665 platform. When you use tk5665's website, mobile version, or related services, you agree to abide by the terms of this policy. The purpose of this policy is to clearly inform you about what information we collect, how we use it, who we share it with, and how we keep it secure.

We believe that user privacy is a fundamental right. That is why tk5665 follows a transparent and responsible data management framework. For any questions or concerns, you can contact us directly.

1. Scope of Information Collection

We collect various types of information during registration and use of services at tk5665. This information can be divided into the following categories:

1.1 Identity Information

• Full name and date of birth (for age verification — to confirm the 21+ age requirement)
• Valid email address
• Mobile number
• Residential address and nationality
• National ID card or passport details (for KYC verification)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Technical Information

• IP address and device identifier
• Browser type and operating system
• Cookies and session data
• Login time, session duration, and site navigation patterns

1.4 Gaming Behaviour Information

• Game play history and preferences
• Betting patterns and amounts
• Records of bonus and promotional offer claims

2. Methods of Information Collection

tk5665 collects your information in the following ways:

• Information provided directly: Information you provide when filling out a registration form, logging in, or contacting support.
• Automatically collected information: Our system automatically records technical information while you use the platform.
• Information received from third parties: Necessary information from payment providers (such as bKash, Nagad) or identity verification services.
• Cookies and tracking technologies: Cookies are used to improve website functionality and personalise the user experience.

3. Purposes of Using Information

We use the information collected from you only for the following legitimate purposes:

• Account creation, verification, and management.
• Processing financial transactions — confirming deposits (minimum ৳100) and withdrawals (minimum ৳500).
• Providing customer service — managing our 24/7 Bengali-language live chat and email support.
• Age verification — our services are available only to those aged 21 and above.
• Sending promotional offers, bonuses, and personalised services (with your consent).
• Fraud prevention, security assurance, and compliance with legal obligations.
• Managing and supporting responsible gaming programmes.
• Improving platform functionality, usability, and the gaming experience.

4. Information Sharing and Disclosure

tk5665 does not sell or lease your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay, bank transfer), identity verification agencies, and technology service providers who perform specific tasks on our behalf. These partners are contractually obligated to comply with our privacy standards.

4.2 Legal Obligations

Where disclosure of information is required to comply with a court order, regulatory authority directive, or applicable law, we cooperate as required by law.

4.3 Fraud Prevention

Information may be shared with relevant agencies to prevent money laundering, fraud, or other illegal activities.

5. Data Security Measures

tk5665 follows industry-standard technologies and practices to keep your information secure:

• SSL Encryption: 256-bit SSL encryption is used on our website and for all data transmissions.
• Secure Servers: Your information is stored on secure servers equipped with modern firewalls and security systems.
• Access Controls: Only authorised personnel can access your sensitive information, and they are bound by strict confidentiality policies.
• Regular Security Reviews: Our security systems are regularly tested and updated.
• Password Hashing: User passwords are never stored directly — only encrypted hashes are stored.

However, no method of transmitting information over the internet or storing it electronically is completely secure, so despite taking the highest precautions, we cannot guarantee 100% security.

6. Cookie Policy

Cookies and similar tracking technologies are used on the tk5665 website. Cookies are small text files stored on your device that help improve website functionality.

6.1 Types of Cookies

• Essential Cookies: Indispensable for maintaining login sessions and ensuring security.
• Functional Cookies: Remember your language preferences and settings.
• Analytics Cookies: Collect anonymous statistics to understand user behaviour.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

11. International Data Transfers

Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that applicable international data protection standards are followed and that appropriate contractual safeguards are in place.

12. Changes to This Policy

tk5665 reserves the right to update or amend this privacy policy at any time. If significant changes are made to the policy, we will:

• Post a clear notice on the website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of the page.

Continued use of the platform after changes are made will be taken as your agreement to the new policy. We therefore recommend reviewing this page regularly.